What is Sparo?
SPARO is the only online charity application completely embedded at checkout on participating retailer sites that allows shoppers to purchase what they like, through sites they already trust, while supporting their favorite causes. There’s absolutely no cost to shoppers or nonprofits because participating retailers make the donations based on predetermined amounts (to cover their charitable commitments and to keep Sparo running the program).
Where do donations come from?
As a participating merchant, you agree to donate a percentage of every purchase made to a charity selected by the shopper. This percentage is determined between Sparo and your company and is set for the duration of the agreement. Please contact a Sparo representative to discuss how much you wish to donate for every purchase made.
Are there any costs to me?
Yes- the cost is the percentage you wish to donate for every purchase plus the fee that Sparo charges to administer the program. Please contact a Sparo representative to discuss how much you wish to donate for every purchase made.
How will Sparo promote my Brand?
Sparo will help you reach hundreds of thousands of prospective customers by promoting your brand to partnering charities. Sparo will work with charities enrolled in the program to feature your brand on communications that charities send to their donors- hence driving new customers to your site. Sparo will also market your brand to its members enrolled with Sparo. We have seen very positive results in increased sales with existing merchants and believe that we can help you grow your business and improve your brand image whilst doing good.
How does the Sparo Application work and how will it affect my website performance?
How can I find out where the donations accrued through my activities have gone too?
You can find a full listing of your donations under your profile > total donations to date after your log in.
Can I choose only to donate to certain causes that are relevant to my company?
Yes. Our application gives you the ability to select pertinent causes or charities by geography that are important to you. Please contact a Sparo representative to discuss specifics about selecting certain charities.
Can shoppers donate to more than 1 charity?
They can donate to as many charities as they wish. However, for every purchase they must only select one charity to donate too. Alternatively, they can save donations to their piggy bank and later select various charities to donate too.
How quickly do donations reach the non-profit recipient?
Donations are disbursed within 90 of initial purchase.
What if our shoppers have a problem with your application or questions about their donations?
Sparo handles all administering of donations and customer service related to Sparo for your company. We provide 24/7 online service and will handle all questions about the Sparo program.
Where do I find out a full list of non-profits enrolled in Sparo?
Please click on the link to find a listing of all charities and non-profits enrolled in Sparo.
How does Sparo account for customer returns?
All donations will be refunded to your company when a return or cancellation occurs. We will work with you to honor your return and cancellation policy. You can either enter all returns and cancellation from your profile page or send us an electronic spread sheet with all returns at the end of the month.
Are the donations taxes deductible?
Yes- you can either deduct donations as a charitable expense or as a business expense. Please contact a Sparo representative to discuss which option would be most beneficial to you.
Registration and Account FAQ
What data does Sparo collect about my shoppers?
Sparo takes your shopper personal information and privacy very seriously and only collects a minimal amount of information including transaction ID, name, charity selected and donation amount. No other shopper information is collected.
How do I change my email address, password, and preference?
Log in to Sparo, click on the Your Account link at the top of the page, then go to Account Information> Update My account Information.